Refunds and Cancellations Policy

At Johnny Pep, we strive for 100% customer satisfaction. If you’re not happy with your purchase, we’re here to help.

Refund Conditions

We accept refunds on the following conditions:

  • Damaged goods
  • Incorrect items sent
  • If you are not satisfied with the product

 

Refund Process To request a refund, please email us at info@johnnypep.com or use the contact form on our website.

Contact Information

For any inquiries, please reach out to us via:

  • Email: info@johnnypep.com
  • Phone: +357 96 929647
  • Contact Form: Available on our website 

Delivery information

Delivery within Cyprus typically takes 2 business days. Shipping costs €3 for orders under €30, with free shipping on orders over €30.

Delivery to Greece usually takes around 7 business days. Shipping costs €6 for orders under €45 (minimum order of €15), with free shipping on orders over €45.

Due to high temperatures, delivery to Greece is only available from October to May.

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Taking a Heat Break?

Looks like you’ve been chilling here for a while! But remember, things can get hot again in a flash. Ready to spice up your day? Head over to our store and find the perfect flavor to turn up the heat!